why-dam-important-comosoft-multichannel-software

Why Digital Asset Management matters

Why Digital Asset Management matters

Does everyone on your team have the same access to all the assets they need to do their job? What about your third-party collaborators or your remote team members?

Here’s a fact:

In one study examining how digital assets are managed, 54 percent of survey respondents reported using Google Image Search to locate their own company logo.

Managing assets like photos, PDFs, and videos isn’t as easy as it sounds when your organization requires multiple teams to collaborate on content creation and publishing. At its best, this collaboration needs to be optimized with software to ensure that their sales team, for example, always finds the latest version of a file, like a logo, at the right size and resolution.

This is where Digital Asset Management comes in. So, what does this kind of tool do—and why does it matter? Here’s a look at what Digital Asset Management can do for you and your team.

What can you and your organization do with a DAM solution?

  • Share files via a cloud-based platform at any time and from any place
  • Organize all of your digital assets in a centralized location
  • Collaborate, share, and create content from a single set of shared updated assets
  • Empower your team and your third-party partners to locate assets quickly and easily
  • Manage rich media like audio files, videos, and high-quality images
  • Keep everyone on the same page regarding branding and current versioning
  • Streamline digital publishing and distribution
  • Track which assets are being used and when, assign metadata to each asset, and understand how your content is being used

With a Digital Asset Management solution, everyone is on the same page within your internal teams and when working with outside vendors and other partners. For example, your creative team and marketing, sales, packaging, technology, and legal teams have access to the same assets. Moreover, sharing these assets with external users like agencies, distributors, and other collaborators is easier and more secure.

Why it matters: The benefits of utilizing a DAM solution

The demands of today’s digital landscape are constantly increasing. As brands look for ways to make the most of their content and the lifecycle of their digital assets, Digital Asset Management offers myriad benefits shaping how these assets are used.

  • Rich in Metadata: Metadata is the perfect opportunity to bring order to chaos. A system of assigning keywords and other metadata makes it easier to find assets later. It tracks important information embedded alongside each asset, including copyright and licensure dates, technical specifications, origin, keywords, and more. At a glance, you (and your team) can manage your asset metadata and know if the asset you are viewing is up-to-date and usable, which campaigns it’s been used for already, how it’s been used, and who created it.
  • Advanced Search Capabilities: An effective Digital Asset Management solution means your entire organization can explore your digital assets in new ways via advanced search capabilities. Using a traditional file storage system, you might only be able to search for files based on their file name or date—but a DAM gives you the power to use filters, categories, subcategories, keywords, collections, and more to find what you need.
  • Control Who Has Access: One of the essential features of a DAM system associated with asset governance is that the platform makes it simple to manage who has access to your assets. Administrators have control to establish how different users from different groups interact with your company’s assets and even track who uses or makes changes to assets—and when. A DAM solution allows you to set separate access rights for creators, sales and marketing teams, and even third-party collaborators. Hence, everyone has access to what they need, and you can limit access to all your other assets to keep them secure, protected, and used only for the proper use cases.
  • Manage Security: Outdated file-sharing methods don’t give you the same level of security over our assets the same way Digital Asset Management does, and more labor-intensive file-sharing wastes valuable time. DAM systems boost your cybersecurity strategies, storing everything securely to protect your assets and ensure your entire organization is adhering to the regulations or guidelines you must follow for digital rights management. You also save time because your teams don’t have to waste time establishing access permissions—because it’s already done for you. In addition, DAM simplifies secure sharing without the time and hassle of encryption or file transfer protocols (FTP).
  • Uphold Your Brand Reputation: Thanks to a single, centralized repository for all your assets, you can rest easy knowing that everyone on your team will use the most updated version of all your assets. You don’t run the same risk as someone using a low-quality or low-resolution asset or an outdated asset that no longer fits with your current branding. Everyone is working from the same page. The result is consistent output and strong branding from everyone on your team to present a professional, consistent image.
  • Save Time and Money: Employing a Digital Asset Management solution saves you valuable time and resources. How? As you create and use new assets, you risk misplacing files. Then time is spent searching for—and sometimes even recreating—these assets simply because they aren’t easily accessible. But this doesn’t happen when assets are stored in a DAM solution. Instead, you create an asset once, which can be published anywhere. As a result, a DAM platform streamlines your processes, quickens your time to market, and simplifies collaboration.
  • Take Advantage of Analytics: How are your assets performing? How often are they getting used? With an intuitive DAM solution, you can access all kinds of analytics about where your assets are going, who is using them, and which assets are used the most. It shows you what kinds of assets are most useful to your brand—and paints a picture of the most beneficial assets to create moving forward.
  • Work From Anywhere: Because DAM software is accessible from any web browser, your team can utilize your brand’s assets from wherever they are. There’s no waiting to access files from an office computer or for someone to set up a secure FTP; everything is securely stored in the cloud to keep your work in motion.

The importance of governance in Digital Asset Management

When managing your assets, governance is one of the most significant benefits of using a Digital Asset Management tool. Governance is an essential strategy to keep track of your ever-growing library. Asset governance is about establishing and evolving standards, policies, and best practices for how you plan to manage it all as an organization. This not only includes the assets themselves but also everything surrounding these assets, including:

  • The people who use them
  • The processes of how different assets are used
  • The technologies your organization uses

Establishing a well-defined governance plan gives you a clear path to move forward in managing your assets and sets you up for success with implementing a DAM platform. It sets the information, guidelines, and policies to keep your DAM running smoothly.

Why does this matter?

On the one hand, a clear definition of policies will help you use a DAM system optimally and securely. In addition, these guidelines can be a helpful guide for adjusting your operations in general, since a critical part of DAM management involves optimizing a continuous and collaborative workflow with your entire team.

Governance can be an oft-overlooked part of setting up or maintaining a DAM system. After all, in establishing your organization’s DAM platform, you’re already thinking about systems configurations, user permissions and access, taxonomy, metadata, and legal compliance – not to mention training everyone who will use the DAM solution.

But DAM governance is just as important as the nuts and bolts of it all. Think of it like the rulebook for your favorite board game. While you might have all the right playing pieces, the dice, and the cards to get started, the rules – in this case, your governance structure – help you keep things moving.

Your organization’s governance structure may include considerations like:

  • What kinds of assets belong in the DAM
  • Who has access, what they have access to, and what they can do with it
  • What naming conventions will you use organization-wide
  • What metadata standards and requirements do you have
  • How to handle versioning
  • What licensing and compliance requirements do you need to consider
  • How to communicate changes and updates with users
  • How to handle expired assets and how to archive out-of-date assets

Making things pretty DAM simple

Comosoft’s LAGO DAM solution is the ultimate in Digital Asset Management: It’s powerful, easy to use, and a media-neutral repository to keep your brand’s most valuable digital files, images, and videos secure and usable.

Thanks to an expansive, standards-compliant approach to metadata, LAGO by Comosoft takes the burden of asset management off your team so they can focus on more important tasks. Together, you can import and maintain assets in one secure, central location, manage access, stay compliant with brand guidelines, and help everyone be more collaborative and productive.

Plus, LAGO eliminates time-consuming requests and asset silos through collaborative workflow tools that enable you to create, edit, revise, and approve print and digital marketing communications all from the same place with the most updated assets. In fact, LAGO automatically updates active media campaigns whenever assets are updated or replaced to make your work more efficient than ever. Are you ready to see LAGO in action? Book a demo today!

LAGO Digital Asset Management

Curious now? Find out more about the DAM system of LAGO.


Ein aufgeschlagenes Magazin

The 9 biggest trends in print publishing

The 9 biggest trends in print publishing

Catalogs, print media, and direct mail flyers can be powerful tools to connect with your target audience. After all:

Even in our digital economy, print marketing is incredibly effective. Around 44 percent of consumers will visit a company’s website after receiving a direct mailer, catalog, or magazine.

Print marketing, magazines, and catalogs are making a comeback in 2023 and beyond, but the strategies for these formats look very different than they did years ago. Here’s an inside look at what trends are rising to the top and catching the eye of today’s consumers.

1.   Sewn binding

Brands looking to make their mark are finding significant differentiation in the look and feel of their catalogs and print media by opting for all kinds of binding.

On the one hand, some brands use hand-sewn binding to evoke a feeling of something unique and handcrafted; recipients of these catalogs can get the sense that they are lucky to have come across something so rare. On the other hand, a sewn binding feels as though artisans handled it and gives off the sense of the culture and history of a brand. In many cases, this can help establish a strong connection between the brand and the consumer. Post Press Magazine even suggests selecting contrasting threads to highlight this feature.

Brands wishing to share their unique history, artistry, and attention to detail are choosing sewn binding more and more frequently lately.

2.   Upscale binding

Conversely, other brands are choosing high-end binding. With this option, their print media can feel just as memorable. Instead of the handcrafted feel of sewn binding, high-end binding makes a catalog or printed marketing magazine feel like a coffee table book; it’s a piece that’s meant to be savored and cherished.

For this kind of hard-case binding, the case might be covered in some material or even embellished with hot foil stamping. Another popular binding trend making the rounds today is Swiss binding, in which the text block is glued to the outside back cover so that, from the outside, the catalog looks like a casebound book. Upon opening a Swiss-bound magazine, the spine is revealed and may be sewn or saddle stitched.

For brands looking to put luxury on display, high-end binding options are an extra element to make the tactile experience of leafing through a catalog or magazine feel more personal to the brand identity.

3.   Personalization

An increasing number of consumers crave personalization from their user experiences, marketing, digital environments, and more. Forbes shared that 80 percent of today’s consumers only shop with brands that provide a personalized experience.

But personalization in catalogs, magazines, and print media? Is that really happening?

It is – at a quickening pace. Personalized content is more important than ever before. This kind of custom printing means having the solutions to craft countless customized experiences in the same publication. That means:

  • Understanding your audience’s needs, wants, and priorities, as well as what they find motivating or engaging.
  • Having the tools on hand to keep your workflow and collaboration flexible and agile while keeping track of customer needs as they evolve.
  • Creating a magazine with the experience in mind, balancing large-scale appeal with personal touches.

Post Press Magazine quickly points out that nobody wants to receive irrelevant marketing materials like coupons, catalogs, or emails. Personalization today enables brands to take custom printing beyond just mail merges with solutions like variable data printing, supported by a robust pool of customer data and detailed analytics.

4.   Adding some luster with foil

Many brands lately are choosing to enhance their catalogs and magazines with the metallic sheen of foil stamping and printing. This trendy option can make catalogs feel sleek, modern, and upscale.

You’re not wrong if you feel like you’ve seen shimmer and foil for a while now. But, of course, foil stamping has been popular for quite some time. Still, with new print technologies emerging and becoming more accessible, a whole new range of options is available to enhance magazines and catalogs with a touch of extra luster.

Thanks to these new print technologies, popularity and interest in this glamorous look have been resurgent. Foil printing and stamping options include hot and cold foil, metalized substrates, and digital foil.

The result? No matter your budget or price point, you can add an element of sheen and shimmer to your next printing to make a strong brand statement and catch the eye of your target audience.

5.   Offline media to invite your audiences online

There’s nothing like the feeling of leafing through an artfully designed magazine or catalog, but what’s the next step? Tactile experiences are meaningful, but how can you continue to keep your audiences engaged?

Print catalogs and magazines can significantly impact sales—even for eCommerce brands. In fact, 57 percent of consumers prefer print catalogs over their digital counterparts. Moreover, 69 percent of consumers have paged through a printed catalog for information before purchasing online.

In other words, print media is still relevant to boosting sales in our digital marketplace. Even so, magazines and catalogs today are essential tools brands can use to invite their customers online, where you can collect consumer data, reinvigorate marketing efforts, and help solve their problems in new ways. Some of the trend’s brands are using to encourage their catalog-loving customers to go online include:

  • QR codes to take customers to a direct page or even make a direct purchase
  • Image recognition apps to pull up product information without QR codes
  • Including website URLs and links on each page
  • Printing contact information and website information clearly on the back cover

6.   Telling a story

How can you get customers to return to a magazine or catalog, flip through the pages again, and savor every page? By taking a storytelling approach.

Household names like NASA, GoPro, Airbnb, and Bonobos use visual storytelling to build an emotional connection with their audiences. Bonobos, in particular, has leaned into the storytelling surrounding the lifestyle of their brand, centering their storytelling around golf.

After sharing the design philosophy and love for the heritage of gold early in the catalog, the following pages are all devoted to linking the golf lifestyle to their clothing, even shooting the photos in an actual golf club and displaying images of active golf swings from page to page.

The result? Their customers see the product in action. They experience the story behind the clothes and the life they could live while wearing them, not just the clothes themselves.

7.   Becoming one with nature

In a time when 75 percent of millennials say that they would pay more for a brand that centers around sustainability, an increasing number of brands are putting their efforts on display, making nature a core element of their print media messaging.

This means wood grain texture, earthy colors, and natural elements are heavily incorporated into the design, celebrating and appreciating the planet. This all-natural trend is showing up everywhere, from interior design to fashion and merchandising, and the popularity of this concept is showing up in print and catalog marketing.

Not only does the prevalence of natural elements suggest a commitment to sustainability and love for the earth, but these elements are also timeless, elegant, and aspirational for true nature lovers and would-be outdoorsy types alike.

8.   Unique discounts from cover to cover

Emails and newsletters are still popular ways to market to customers, target new audiences, and track consumer activities. Still, marketers are finding ways to follow behaviors and appeal to deal-seeking shoppers through catalogs and magazines.

To get the most out of catalogs and magazines, marketers place unique discount codes within the pages of their print media. The benefits are twofold:

  • They motivate casual shoppers to make a purchase online.
  • They gather invaluable marketing information to discover their marketing materials’ performance.

This strategy is a great way to discern what actions real customers are taking and their preferences. With this direct feedback, you can make data-driven predictions about what products and services your customers are interested in.

9.   High-Quality paper

When promoting your brand, your choices are a statement of your focus on quality, so your brand stands out from the competition. These choices include everything from the quality of your logo and pictures, ensuring they aren’t blurry and pixelated, to how print media is bound. And when it comes to print, quality also includes your choice of paper: the texture, weight, feel, and sheen of it.

It’s estimated that the average American consumer receives 41 pounds of unsolicited mail every year – per person. The result of all this mail? Unfortunately, these print catalogs and magazines feel like an afterthought and are often discarded or recycled immediately. But quality print media speaks to the quality of the brand. It feels good and inspires recipients to flip through the pages more.

Comosoft: Keeping you current

LAGO by Comosoft is a marketing automation tool that makes it simpler than ever to foster a collaborative workflow (in real-time), store data and assets in a single, secure repository accessible from anywhere, and manage everything from print marketing to point-of-sale in the same place.

Comosoft LAGO is an inclusive marketing production solution with integrated Product Information Management (PIM) and Digital Asset Management (DAM) systems. In addition, it comes complete with integrated workflow collaboration support, versioning optimization, and a proofing system.

With LAGO, creating print magazines and catalogs is easy and efficient, saving you time and money that you can invest in things like paper quality, foil printing, binding, and more. In addition, by collaborating in real-time, your media can be as up to date as desired, empowering you to stay ahead of the latest print marketing trends.


comosoft-lago-insiders-guide-new-marketing-production-efficiencies

The Insider’s Guide to new marketing production efficiencies

The Insider’s Guide to new marketing production efficiencies

Retail marketing has never been as complex to manage as it is now. Creative services and production managers must cope with the daily demands of promotional campaigns covering multiple locations on various print and digital channels. All this leaves little time to innovate and swiftly respond to emergencies and ad hoc requests.

For example, large national retailers with multiple regional locations often see widely different demands for products based on differences in climate, culture, and demographics. Promoting and supplying these products on a regional or local level is complex, with marketing departments often playing catch-up to create timely, locally-focused promotions. Then there are the inevitable, last-minute changes in inventory, custom pricing, and special promotions that localized operations require to remain competitive. With so much else to do to keep national campaigns going, design and production departments need more capacity.

These additional capacities are often provided in the form of external agencies. An important factor for successful collaboration between internal and external teams is a common platform that automates crucial workflows.

The secret is in the data

All modern business is dependent on mastery of vast data sets. Every conceivable facet of retail operations generates (and is governed by) information that must be well-managed and understood by those who make meaningful decisions. Even  before the emergence of AI and predictive analytics, complex retail operations could only thrive if they understood and leveraged the value of their data. The problem is that business data’s sheer volume and complexity have exploded. Thanks to networking and cloud computing advances, even its “velocity” or ease of access has skyrocketed. But without the right tools, simply having all that data does not automatically give marketing departments the ability to cope with multichannel demands and deal with pain points, time constraints, and last-minute requests.

So, creative and marketing managers must ask themselves some hard questions to discover that inside track for gaining production efficiency.

  • Is all product data consistent, up-to-date, and centrally located?
  • Are the data connected in meaningful, product-specific ways?
  • Can product-specific media be found quickly and intuitively?
  • Can internal and external users collaborate easily?
  • Is the process for approval simple and straightforward?
  • Is the content available and transmissible to all production channels?
  • Can content be personalized, and can versioning be automated?

It starts with a plan

To create a meaningful retail campaign, marketing managers must know every detail about the product(s) they wish to sell, starting with known demand, margin, and availability in each region. Then, they must add each product’s descriptors (sizes, colors, etc.) and the latest versions of its images, brand elements, and descriptions to that data. With the rise of e-commerce and social media, the product’s digital assets will likely include customer ratings, reviews, and videos. That’s a lot of data to manage.

Planning a campaign should be routine if the data is centrally located, consistent, and connected in meaningful ways. But standalone PIM, DAM, and design systems are often not integrated with the initial planning process. Fortunately, Comosoft’s LAGO system offers a solution: a whiteboarding module that lets marketing and product managers map out the initial plan – drawing directly from various data sources – and initiate the design process via InDesign templates that can be easily customized and versioned.

Once the plan is initiated, production designers using LAGO’s InDesign plugin have easy, bi-directional access to all the PIM and DAM data for each product. If an image or description is modified or updated in the original database, it is automatically updated in the layout. If regional or demographic versions are called for, they can be easily generated from the master version. Even these separate versions are connected to the relevant product data – right up to the moment the printed or online channel piece is generated.

Review and Approve

With so much going on with each campaign and every version, the proofing and approval process must be rapid and efficient. Therefore, LAGO also provides the means for rapid soft proofing, notification and review by qualified managers, and clear, trackable instructions to deal with last-minute corrections. As with the design process, review and approval lines of communication can include in-house and outside agency members, using a secure and robust connection.

Once the final designs are approved, the campaign data are transmitted immediately to remote printing facilities (for catalogs, flyers, and other collateral) and to the retailer’s media operations and partners (for publishing on websites, mobile apps, programmatic ad tech systems, and e-commerce sites). Because all of the product data is consistent across every channel, the resulting sales data can be fed back to LAGO, informing marketing and advertising managers of the relative success of their campaigns – helping them improve their efforts.

Command and Control

The marketing insider’s best way to compete in an ever-expanding sea of data is to have complete control of that data from beginning to end. Integrated, cloud-based systems like Comosoft LAGO serve that need in two ways. First, they automate the handling of data and complex but routine tasks. This automation frees the entire team to respond to the inevitable, last-minute demands and unforeseen emergencies.

Marketing production does not have to be a siloed, overly labor-intensive process, even when multiple versions and channels are required. By asking (and answering) the hard questions about the company’s data resources, creative services, and marketing production managers can put their company on course to greater agility and competitive advantage.

LAGO Product Information Management

Learn more about our LAGO PIM and how we can help you organise your product information efficiently.


Data Quality Dimensions (DQD)

What are data quality dimensions (DQD)?

Data quality dimensions are a unit of measurement for the quality level of data, that is used for a certain purpose. They can be at file or table level, at the column or variable level, and at the row or observation level. There are several possible DQDs, but the most frequently used DQDs are:

  • Completeness – Do you have all necessary data components, to be able to begin your evaluation?
  • Consistency – Is your data consistent? Here you can compare your data with other data you have access to.
  • Uniqueness – Does any unnecessary duplicate of your data exist?
  • Validity – Is your data consistent with all requirements for format and content?
  • Timeliness – Is your data ready when you need it?
  • Accuracy – Does your data accurately reflect the event or object described?


Phygital

What is phygital?

When talking about a phygital strategy, marketing and retail experts try to connect the physical world with digital experiences. Most of the time they try to bring the best parts of the digital world into physical stores or events, but it also works the other way around – bringing something purely analog into the digital world. Some examples of phygital experiences in retail are digital kiosks, QR-codes, live-video-shopping, as well as virtual reality (VR), augmented reality (AR), and artificial intelligence (AI) used in stores. But phygital is not limited to these examples, a social media campaign engaging customers to rush into the stores immediately, can also be a phygital event.


Eine Frau steht vor einem Regal im Supermarkt und hält zwei Produkte in den Händen

PIM | DAM impact on retail business

How PIM and automated data management are changing the way manufacturers and retailers do business

These days, you cannot turn on the news or read a publication without seeing something scary and fascinating about Artificial Intelligence or AI. Nearly as often, you see ads by Amazon or IBM promoting cloud computing and “big data.” What you see or read far less often is a down-to-earth explanation of ordinary business data and how that data can make marketing a truly efficient process.

For retailers and their marketing and advertising directors, the most abundant collection of valuable data is the vast ocean of information about the products they sell. Every item has its own, unique collection of images, general descriptions, and product details, all stored in either a Digital Asset Management (DAM) or a Product Information Management (PIM) system. Often, there are also separate data sources for product pricing, inventory, sales history (for physical stores and e-commerce), customer reviews, and other feedback.

The problem, of course, is how to combine all that data and utilize all those data sources automatically in multichannel marketing campaigns. Eventually, AI will be able to use large data sets more effectively, but first, we need to manage the product data we already have. As more and more data moves from local servers to the cloud, the first step is optimizing our PIM and DAM systems.

Retailers and manufacturers must always start with accurate, trusted data if they are to effectively reach customers across all print and digital channels. A cloud-based PIM system then serves as a reliable, central product data depository. When its data are consistent and connected with DAM and other data sources – and ultimately to print and digital production systems – the use of manual processes is minimized. In other words, the flow of data between systems is streamlined and automated, allowing campaign projects with multiple versions and channels to reach their audience faster and at a reduced production cost.

Over the past ten years, PIM systems have migrated from limited, locally-hosted entities to cloud-based ones. This transition has made it easier in theory for retailers to accept and use manufacturers’ PIM data and connect PIM, DAM, and other systems into a more unified, flexible infrastructure. In practice, this has often been challenging, especially when it comes to integrating with print and online production systems like Adobe InDesign.* One of the only systems to effectively manage and automate this “last mile” between cloud-based PIMs and actual design and production is Comosoft’s LAGO.

Data accuracy is essential, whether the final output is for print, digital e-commerce, or (as is usually the case) both at once. So, one of the first things Comosoft does when implementing LAGO is to ensure that the PIM data from manufacturers and the retailer are aligned by SKU number. This alignment is critical, whether the systems remain local or are in the cloud, because LAGO has all available data for each product in the campaign. In addition, retailers often rely on LAGO’s own cloud-based PIM system, although LAGO can also work with existing PIM and DAM systems.

The LAGO PIM system allows for the vast complexity facing marketing and retail advertising directors, namely the need for product data variants. For example, a single product may have different regional names or be expressed in more than one language. It can even be defined by customer-specific content. With so many possible variations and regional marketing needs, the PIM must have unprecedented flexibility to produce multi-versioned campaigns quickly and efficiently.

Perhaps the greatest need in a PIM-to-production marketing workflow is for the data to flow wherever it needs to go without undue manual intervention. LAGO accomplishes this by making PIM data bi-directional. Production designers can pull all the elements for a single product (from the PIM, DAM, and other systems) with a single action – or in a template created by the campaign planners. The process is automatic, freeing the designer to do what they’re best at – design. But if they have to change something, such as a regional override or correcting an error, that data change is communicated back to the cloud-based PIM. An authorized marketing manager can then approve the change globally or allow it as a regional or situational exception.

Data interconnectivity does not stop there. Besides coordinating the data flow between PIM, DAM, and other data sources, LAGO also conveys relevant campaign data automatically to other systems, including sales and inventory management, Customer Relationship Management (CRM), marketing campaign planning, and other complex systems – often also in the cloud. It also conveys the campaign design data, usually expressed as regional variants, from one medium (print) to its many online counterparts, such as mobile e-commerce. By supporting a wide, multi-faceted, and largely automatic data flow, LAGO has changed PIM from an isolated data “island” to an integrated part of an efficient marketing workflow.

With or without advances in real-world AI, cloud computing and massive data sets are now an everyday reality for retailers’ marketing and advertising departments.

*    Adobe’s suite of graphic design products is known as “Creative Cloud.” However, apart from license verification, the software itself still consists of local desktop applications.

LAGO Product Information Management

Learn more about our LAGO PIM and how we can help you organise your product information efficiently.


Ein Mann steht mit seinem Laptop auf dem Arm in einen Serverraum

How secure is your Digital Asset Management solution?

How secure is your Digital Asset Management solution?

Working with a cloud-based digital asset management (DAM) solution means your entire team can connect and share the same assets from anywhere. It makes fast, efficient collaboration more straightforward and more accessible than ever and can help you do things like:

  • Tracking and managing assets
  • Assigning and utilizing metadata
  • Formatting and customizing assets
  • Searching and locating assets in moments
  • Automating workflows
  • Updating assets across the entire enterprise
  • Integrating with other solutions

But how secure is your DAM solution? Cybersecurity has never been more critical than it is now. So many organizations use cloud-based tools to do everything, from multichannel marketing to eCommerce platforms to resource planning, customer management, user experience, and more.

And cybercriminals are paying attention. So when evaluating solutions and choosing the right cloud-based DAM platform for your company, include cybersecurity in the conversation. Instead, discover what you need to know about protecting your assets from the rising threat of attack.

Protect your assets: Why DAM security matters

Your brand’s digital assets possess inherent value – after all, you use them to promote and share your message as a company. Unfortunately, cybercriminals and other bad actors find this kind of data extremely appealing because they know how valuable it can be. That’s why you have to make an intentional effort to protect your assets and choose robust cybersecurity tools to defend against the actions of hackers and other criminals.

What are some of the risks associated with your digital assets? They include things like:

  • Phishing attacks that include attempts to download malware or make their way into your DAM.
  • Ransomware that holds your data and assets hostage until you pay a costly fee to access them.
  • Data breaches to view, share, transmit, or sell your digital assets and other sensitive data.

It’s estimated that by the end of 2023, more than 33 billion records will be illegally obtained by malicious actors, a dramatic increase of 175 percent from the number of records stolen in 2018. And it’s not just the large companies that are at risk. Of course, large multinational corporations constantly face threats from cybercriminals. But small- and medium-sized businesses (SMBs) are also under attack.

In fact, the Internet Crime Complaint Center of the Federal Bureau of Investigations (FBI) reported an astonishing 847,376 complaints in 2021, totaling almost $7 billion in financial losses. Their findings? Most of these complaints and attacks targeted SMBs. That’s why choosing a secure DAM solution is mission-critical to your long-term success, regardless of your company’s size.

The other issue? Working with a digital asset management solution is – by nature – deeply collaborative. That means assets are shared, edited, and used by a whole host of users within and outside your organization. So, security is even more critical for digital asset management because you must have a strategy to protect your assets even when sharing amongst many people.

Choosing a Secure DAM Solution: Factors to Consider

Your DAM platform holds a lot of responsibility. It’s where collaboration happens – and with good reason. After all, once a digital asset leaves your DAM solution, you lose control over that asset. That means:

  • Vendors, partners, and team members may wind up using an outdated asset or an asset that doesn’t fit your current brand standards.
  • Marketing materials may include photos with expired digital rights, and you could have no idea and no control over this happening.
  • You don’t gain access to asset metadata, which can help you track usage patterns to better understand what assets serve you the best.

A cloud-based DAM solution helps you retain control of your valuable digital assets while fostering partnerships, workflows, and collaboration from anywhere. But what about security? How well does it keep you protected? Here are factors to consider when looking for a secure cloud DAM platform.

Share files securely with internal teams and outside partners

Anytime you share assets with anyone, including your team, agencies, and retail and distribution partners, it is a calculated risk, especially if you’re about to launch a new campaign, service, or product. You’re juggling many things simultaneously, including embargo dates, product testing, final edits, publishing deadlines, and more.

Your DAM solution can help you track and safeguard assets with external vendors, third-party partners, and your team whenever you need to share assets without compromising your security.

Track the usage of your assets

Your marketing teams need a way to analyze which assets are getting used and why. This gives you unprecedented data about which visuals offer the highest performance and how to attune your marketing strategies. In addition, your DAM system must track your digital assets once they are distributed.

Especially when dealing with things like embargo dates and related protected images, you can manage the reach of your assets, detect unauthorized usage (and potential activity from cybercriminals), and protect your brand’s intellectual property.

Monitor & audit user access

What happens if assets are compromised by user access or a data breach? First, you need to know the source of the leak right away to mitigate further damage. Leak detection and complete records of user access to assets are essential when content is leaked or misused.

When you choose a DAM solution that monitors and manages all access, you’ll better understand where your assets are going and who is seeing them.

Other security measures to consider

Security isn’t just something you paste on top of your DAM tool—or any software solution, for that matter. Other security features to look for include:

How LAGO Keeps You Secure

LAGO by Comosoft was developed with your security in mind; the whole idea behind a digital access management and product information management (PIM) platform is to enable secure sharing of your assets. As such, there are several security measures put in place to keep your data – and your entire brand – protected.

Security features include:

  • Requiring secure passwords from all users
  • Allowing for two-factor authentication (2FA) methods, including text, email verification, and authenticator applications
  • Sending alerts to managers following any failed access attempts and suspicious activity
  • Accessing and integrating LAGO with your existing platforms via a secure API

LAGO: Ensuring Asset Security At Every Turn

With LAGO by Comosoft, we’ve successfully completed both on-site and cloud installations of our DAM-PIM solution. Based on how most brands are working now, most of our customers are opting for a cloud-based installation to enable collaboration from anywhere.

LAGO has specific security protocols built-in to keep your assets protected. These include features like:

  • Centralized and encrypted file storage
  • Physical separation of database and file storage
  • Distributed file storage with master and slave logic for external locations

Secure Sharing

LAGO DAM enables users to define access, visibility, and usability to restrict access to their most protected assets. So, when you share access to assets with internal users and outside vendors, you don’t have to grant them access to your entire digital asset library.

LAGO allows secure sharing by offering a wide range of restricted access to assets, which is helpful for those assets that have not yet been approved, are no longer valid, or have been limited to specific departments. Factors like validity dates can restrict the usage of a particular asset, and the visibility and editability can all be adjusted by assigning single users or user groups to an asset.

Easy, cloud-based access for external users

Some cloud file-sharing services like Google can share files via a link using different permissions, but they only include some of the metadata and other features that come with using a DAM solution.

Having all your assets stored within LAGO DAM enables external users not part of your LAGO-hosted production process to request imagery. For example, a web-based application allows users externally request access to the LAGO DAM search engine to find assets. Once a user has found assets needed for external purposes, the assets can be placed into a shopping cart for download. Users may download an original file or only a preview depending on user rights.

LAGO Digital Asset Management

Curious now? Find out more about the DAM system of LAGO.


Retail Media Network

What is a Retail Media Network?

A Retail Media Network refers to large retailers’ own sales platforms that can be used as advertising platforms for their own or third party advertising. External advertisers thus gain access to the retailer’s customer data and advertising channels, e.g. the website or shopping app. In this way, brands can reach consumers with their product when they are already looking at other products and have an intention to buy. The largest retailers in the world have a large mass of customers and customer data – and usually above-average traffic on their websites. Through their retail media networks, these retailers offer other brands access to both their digital advertising platform and their specific target groups that were previously inaccessible. Advertisers then have the opportunity to place ads on, for example, the home page, the product detail page, the category page or the search page. This allows advertisers to engage with consumers at different points in the buying process through their ads.


Eine Frau sitzt an einem Tisch und guckt sich ein Magazin an

Growing e-commerce with print? Yes, please.

Growing e-commerce with print?
Yes, please.

Life without e-commerce is inconceivable today. Even in a retail store or shopping mall, it’s common to reach for our phones to compare prices or check on the availability of something in a different color or size. Brick-and-mortar store managers may resent it, but mobile e-commerce is here to stay.

But it’s also no surprise that retailers continue evolving their marketing strategies, supporting a consistent customer experience across every channel. Both brand identity and product promotion details must be consistent, regardless of the device or medium is used. That requirement is essential to marketing and advertising directors – and the production and creative managers who get the job done – whenever they coordinate retail campaigns in their print and mobile shopping iterations.

Faced with the need to optimize marketing spending, retailers are expanding and enhancing their traditional print advertising strategy. Weekly circulars and product catalogs are no longer just standalone elements. They now must be totally in sync with their mobile shopping app counterparts. All the elements of a featured product – images, brand elements, even color and size choices – must be consistent across every channel and customer experience, even down to the local store level.

Even more critical, the printed elements of a campaign must also serve as a “launching pad” for the mobile e-commerce experience. Catalogs, circulars, and flyers can no longer be merely informative and persuasive displays. They must also make it easy for customers to order products on the spot. Of course, the easiest way to do that is to print a QR Code next to the featured product, but doing so efficiently can be challenging.

It’s all in the data

QR Codes can be generated easily for each product SKU and then stored, like any other image, in a Digital Asset Management or DAM system. Each code can take the catalog or flyer reader directly to the retailer’s e-commerce ordering page for that specific product, dramatically shortening the sales cycle and providing immediate feedback on the print campaign’s effectiveness.

But while the print-to-e-commerce-purchase cycle is easy to understand, it can be difficult to implement on a large scale. With dozens or hundreds of SKUs in every print marketing campaign, plus the need for multiple regional versions of each printed piece, it takes a lot of work to keep all that DAM and Product Information Management (PIM) data straight. It’s also a challenge for designers to manually assemble all that data and imagery into a single ad—not to mention a catalog or flyer featuring multiple products.

Fortunately, the LAGO system was designed to do precisely that. Using an InDesign plugin, designers can easily and automatically assemble all the PIM and DAM elements related to any SKU in the retailer’s marketing campaign, focusing their time on designing the catalog or flyer—and not hunting for all the pieces. One of those “pieces” in the DAM system can easily be the QR Code for that SKU. Thus, the designer doesn’t have to test or worry about whether the QR Code is correct. They focus on design.

LAGO can do even more than that, of course. For example, if a retailer needs to create different versions of a piece with regional price or product variations, doing so is simple and effective. And because LAGO’s digital output supports versioned pages, including product hotspots and QR Codes, even complex, multi-region retailers can easily transition their print campaigns to digital, creating content for multiple channels with data that increasingly resides in the cloud.

On beyond print

Once a print layout is created in LAGO – for a single catalog or multiple regional versions—the journey is not over. All the related PIM and DAM data can also populate e-commerce websites and mobile shopping apps. During the layout process, designers can designate product hotspots, which are not used in the printed output, naturally, which allow the online output to contain live links to the e-commerce ordering portal, to use just one example.

Product hotspots have many other uses, including triggering multiple image galleries, special offer overlays, size and color variations, alternate text descriptions, and more. These elements have the advantage of being connected to a product’s PIM and DAM data, so the designer need not spend hours figuring out how the online version will behave.

The necessary PIM, DAM, and other data to required accomplish these tasks are increasingly located not in local servers but in the cloud. This is especially true for large, multi-region retailers but is also becoming the norm for marketing departments in every industry. Fortunately, LAGO and its components can easily be cloud-based, offering IT departments increased flexibility and scalability.

Once the main layout is created, LAGO can export the results to multiple formats, each appropriate to the required print or online channel. In addition, it can automatically generate XML and JPEG/PDF for selected pages based on the desired multichannel output workflow. With so many channels in constant need of consistent, well-formed content, LAGO has proven to be a reliable workhorse for retail marketing and advertising operations.

Finally, no discussion of multichannel marketing would be complete without mentioning the growing arena of dedicated retail shopping apps. Like all other online channels, shopping apps need to be constantly updated with the latest product information and marketing campaigns. Fortunately, LAGO can export all campaign data directly, including regional variations, to populate the retailer’s own website or mobile app, creating product location and pricing aids based on LAGO’s versioning capability. One such retailer, home improvement chain Lowe’s, used the LAGO system to create its multi-version printed flyers and, by exporting the resulting campaign data to third-party developer FLIPP, allowed them to create an extremely precise and effective mobile shopping app.

Conclusions

Print and online are not mutually exclusive, either-or choices for marketing and advertising directors and their teams. Used well, print is the perfect vehicle for enhancing and extending the interactive online shopping experience. By using the LAGO system, well-designed print output will attract and motivate shoppers and lead them to buy more frequently online – growing your e-commerce presence exponentially.

LAGO Digital Asset Management

Curious now? Find out more about the DAM system of LAGO.


5-digital-asset-management-best-practices-comosoft-lago-marketing-production-automation

5 Digital Asset Management Best Practices

5 Digital Asset Management Best Practices

Currently, around 70 percent of organizations already have a digital transformation strategy or are in the process of creating one. Digital transformation is growing at unprecedented levels. Just how fast? In 2021, organizations spent $1.5 trillion on digital transformation globally. By the end of 2023, that figure is expected to climb to $6.8 trillion.

With all this focus on digital transformation, more and more digital assets are created every day, and organizations are relying more on these assets than ever before – which means brands need a platform to manage it all.

That’s where digital asset management (DAM) comes into play. A DAM platform stores and organizes all of this information, empowering workflows and making it easy for users to find and share content quickly.

What should users know about employing a DAM solution? Here are the five best practices for digital asset management.

1. Discover what you already have

Your visual and creative assets are powerful tools you can use to connect with your audience. In fact, over 60 percent of digital marketers share that visual assets are essential to effective marketing strategies – and there’s plenty of proof to back this up. For example, when people hear or read a message, they can recall and relay about 10 percent of this information three days later. However, when that same message is paired with some visual graphic, people can remember 65 percent of the information after the same amount of time.

But here’s the kicker: You can only use the assets that you know you have. So, there could be plenty of unused assets, or worse – your organization could wind up spending time and resources to recreate assets you already had but didn’t know were there.

One of the most important things you can do when moving to a DAM solution is to conduct an audit of your existing assets, looking for things like:

  • What assets do you have?
  • What kinds of assets will you need to manage?
  • What are your assets used for?

This audit can help you not only make better use of your existing assets but also get a better idea of your digital asset management goals and find a DAM solution that fits your specific needs. For example? A DAM solution designed to manage videos and images over multiple channels and outlets might mean that you should choose a DAM with an integrated workflow tool that fosters faster approval, collaboration, and distribution.

When moving to a cloud-based DAM platform like LAGO, an audit will help you compile all your assets across your entire organization and bring them together in one place. Conducting such a thorough audit means everyone will have access to the same resources no matter where they are.

2. Build your workflows around your DAM solution

It’s been reported that 70 percent of companies fail at their attempts at digital transformation. Why is this? Often, they don’t bring their team on board or make their new technology solutions integral to their operations. So, over time, these underutilized tools fade into the background, and any efforts to improve their processes don’t succeed.

One of the most important things you can do is build your workflow around your DAM platform. Learn what your team members need from one work silo to the next, listen carefully to their concerns and what might help them do their job better, and choose – and use – your DAM’s workflow functionalities and automation tools to foster collaboration and communication in real-time throughout your processes, from creation to editing to approval to publishing. Well-utilized cloud-based workflows empower your team and all your partners to move through projects faster and more unified.

When you lean into the features that your DAM platform offers, like workflows and production automation, you benefit from well-designed workflow technology and ensure successful adoption across your entire organization.

3. Set access control and roles & permissions

DAM solutions are used to unify the work of multiple departments and many team members whom all play different roles within the same organization. Establishing things like roles and permissions not only makes it easier for everyone to use the same platform, but this process also gives all your assets an extra layer of security.

When you set roles and permissions, you can limit access to certain assets to specific campaigns or even a single team or department. This layer of permissions means unauthorized users can’t gain access to assets they don’t need, those still in development, and those awaiting approval. As a result, your assets stay secure, and everyone uses the most current version of every asset in your toolbox. Especially with cloud-based DAM platforms like LAGO, where cybersecurity is crucial, your team and third-party partners can securely access the assets they need from anywhere.

Similarly, it’s a good idea to set up access control functionalities. Often, organizations are handling photos that are copyrighted or have been created with one use in mind. When you establish access controls and restrict access to these assets, you limit the chance that an asset winds up in an unapproved use case that could exceed the bounds of copyright agreements.

BONUS: Speaking of copyright, you should use your DAM platform to set alerts on copyrighted assets to stay in the loop regarding upcoming expiration dates so you can renew licenses when necessary.

4. Unify your naming conventions

Creating – and sticking with – naming conventions is an indispensable way to organize everything in your digital asset management system. It makes it simpler to locate the needed content and avoids issues with duplicating existing content simply because it couldn’t be found due to the name structure.

Work with each department and team to standardize your naming conventions to ensure that all your assets are uploaded and stored with a shared naming structure. This exercise is also an excellent opportunity to establish a protocol for categorizing your digital assets and what metadata is included to simplify the search process. When everyone works together to make your assets easy to organize and find, everything becomes more accessible, and your processes become that much more efficient.

Some ideas for naming conventions:

  • Including a date in the file name for each photo means it’s faster to find all the pictures taken on the same day.
  • Insert metadata like the name of a campaign to identify all the assets used for that particular campaign quickly.
  • Create keywords and tags for each campaign or use case to build a searchable, organized database of all your assets.

5. Make the most of your assets with analytics tools

A robust, cloud-based DAM platform doesn’t just store your assets and all the accompanying metadata. It helps you optimize this data as well. A critical best practice for digital asset management is to utilize analytical data to your advantage. After all, a DAM not only helps you organize and locate digital assets, but it also provides information like:

  • When an asset was used.
  • Who used it.
  • What was it used for.

Your entire team can use these features to unlock all insights about team engagement with your assets. Your DAM analytics tools can give you information about what assets are used most and discover which content gaps need to be filled, what’s working, and what needs improvement.

One example would be to discover which assets are used more or less frequently than others so you can modify underutilized and underperforming assets, so they serve your team—and your goals—better.

Elevate your DAM potential

LAGO by Comosoft was created to help brands collaborate better. As a cloud-based, combined DAM, PIM, and marketing production solution, LAGO helps with everything from workflows to access control, versioning optimization, proofing, organization, and more.

Why waste time looking for the right solution or waiting for one team to sign off on something? LAGO provides automated task management and keeps everyone working from the same data set. In addition, it has best practices like access controls built in to empower the work that marketing and production professionals do every day.

Streamline and automate marketing production workflows. Take multichannel marketing to the next level. Keep your assets organized and protected, and make them work for you.

LAGO Digital Asset Management

Curious now? Find out more about the DAM system of LAGO.